Privacy Policy
When this policy applies
This Privacy Policy applies when you:
- Submit an enquiry or request a quote via our website
- Contact us by email or telephone
- Engage us to provide electrical services
- Act as a supplier, subcontractor or business contact
Our contact details
Name:
Switch Electrical Ltd
Address:
Rear of Co-Op
La Grande Route De St Martin
St Saviour
Jersey.C.I.
JE2 7GT
Telephone:
01534 888719
Email:
info@switchelectrical.je
Information we collect
Through our website and business activities, we may collect the following personal information:
Personal identifiers
- Name
- Email address
- Telephone number
Professional or business information
- Business name
- Job title
- Business contact details
Enquiry information
- Details contained within messages submitted via our website contact form
How we collect information and why
Most personal information we process is provided directly by you for the following purposes:
- To respond to enquiries or quotation requests
- To communicate regarding services we provide
- To carry out administrative and contractual activities
- To manage relationships with suppliers and subcontractors
Lawful basis for processing
Under the Data Protection (Jersey) Law 2018, the lawful bases relied upon are:
- Consent – where you submit an enquiry via our website
- Contractual necessity – where processing is required to deliver services
- Legitimate interests – for business administration and communication
- Legal obligation – where required by law
How we use your information
We use personal information to:
- Respond to enquiries and requests
- Provide and manage electrical services
- Communicate with clients, suppliers and subcontractors
- Manage invoicing and payments where applicable
We do not sell personal data and do not share personal data for marketing purposes unrelated to our business.
Sharing your information
We may share personal information only where necessary, including with:
- Professional advisers such as accountants or insurers
- Regulatory or governmental bodies where legally required
- Law enforcement agencies where necessary to comply with legal obligations
Any sharing is limited to what is necessary and carried out lawfully.
Cookies
The switch.je website uses essential cookies only.
These cookies are necessary for the basic operation of the website, including the secure submission of contact forms.
We do not use:
- Analytics or tracking cookies
- Advertising cookies
- Third-party marketing cookies
You can control or delete cookies through your browser settings.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual and accounting requirements.
Your data protection rights
Under data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data in certain circumstances
- Restrict or object to processing in certain circumstances
- Request data portability where applicable
There is no charge for exercising your rights.
We aim to respond within four weeks.
To exercise your rights, please contact us using the details above.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will take effect once published on our website.
How to complain
If you are unhappy with how your personal data has been handled, you may complain to the Jersey Office of the Information Commissioner (JOIC).
JOIC Contact Details:
2nd Floor
5 Castle Street
St Helier
Jersey
JE2 3BT
Email: enquiries@jerseyoic.org
Telephone: +44 (0)1534 716530